Frequently Asked Questions

A navigable 3D model of a real asset linked to scans and live/periodic data. Teams use it to plan maintenance, rehearse risky steps, and align decisions without repeated site visits. It becomes a single visual source of truth for O&M and communication.

We merge LiDAR (E57), photogrammetry, BIM/IFC, CAD drawings, and site documents. Each source contributes geometry, texture, or semantic metadata. Provenance and versioning are preserved so changes can be audited later.

Pick a focused, high‑impact area—one line in a plant or a 2–5 km corridor. Define 3–5 measurable outcomes (e.g., fewer site trips, faster shutdown planning) and acceptance criteria. Typical pilots run 6–10 weeks with weekly demos.

Construction: every 7–14 days to create a defensible timeline. O&M: quarterly or event‑driven (turnarounds, retrofits). We support delta scans so you capture only change.

BIM is design/engineering‑first. A digital twin is operations‑first, grounded in reality capture and live context. We interoperate with BIM/IFC so both stay in sync.

Yes. The web viewer streams progressively and prefers lighter LODs when needed. For VR, we preload scenes; for constrained links, we ship offline packages.

Yes. We support air‑gapped builds in SDC/GCC or client VPC. RBAC, MFA, audit logs, and retention windows are configurable. We provide runbooks and admin training.

We minimize PII, segregate environments, and harden uploads. Access is role‑based with activity logs. Backups include integrity checks and periodic restore tests.

Core levers: fewer site visits, faster planning cycles, reduced rework, improved safety drills, and smoother vendor coordination. We baseline in the pilot and track over 90 days.

A high‑fidelity 3D environment, viewer access, versioned updates, and integration endpoints (API/webhooks). Optional VR packages and training modules as needed.